Taylor University

Add a Shared Mailbox in Outlook - Windows

Shared mailboxes can be added to Outlook for Windows using the procedure below Open Microsoft Outlook and choose the File tab in the ribbon. On the Info page , click on the Add Account button. Enter the E-mail address of the Shared Mailbox, Once the shared mailbox email address has...

Remote Help (Windows) - Bomgar Instructions

Steps for All Users: Go to https://4040remote.taylor.edu/. Click the link labeled "___depends which agent is requested/helping the client__". Run/Open the client software that will be downloaded. You may need to approve a security prompt by clicking Run. The session should appear shortly...

How do I access my files during a class?

To access your files, you will need to sign into the OneDrive on the web for faster and easier access if you use the classroom computer.For Classrooms and Signing into One Drive: Open Internet Browser Go to office.com Sign in with your Taylor Credientials, e.g., firstname_lastname@taylor.edu ...

Add a Shared Mailbox in Outlook - macOS

Open Outlook From the top menu, select Tools. Select Accounts… The Accounts window will be displayed. Select the Advanced… button. Click on the Delegates tab. Beneath the Open These Additional Mailboxes section, select the plus (+) button. Enter the shared mailbox name or email address within...

How to set up OneDrive

Your Taylor University Microsoft 365 account includes 5 terabytes of storage on OneDrive, a cloud file synchronization service. This storage can be used for individual storage needs, sharing files, and collaboration within Microsoft 365.Please follow this guide to set up your OneDrive account on ...

Adding or Updating Your Email Address in TOWER (Banner)

The Password Reset Portal works by sending a PIN to the Permanent e-mail address you have listed in TOWER. This email address should be a third-party (non-Taylor) email address to which you have access. For example, addresses ending in Gmail.com, iCloud.com, or Outlook.com would all be valid thir...

Brightspace - Pulse app

The Brightspace app provides an easy mobile view of your course’s calendars, readings, assignments, evaluations, grades, and announcements. Watch the video below to get an overview of Brightspace Pulse. Logging in and out of Brightspace PulseWhen ini...

How do I troubleshoot my network connection on Windows?

General Troubleshooting TipsIf you are unable to access the Internet on Taylor’s campus, you should follow the following steps to find several common sources of problems. Make sure that you are connected to the network (either wireless or wired). If you have not connected, you may see a globe i...

Teams Phone - Basics

1. Make a call with a phone number or name To dial a number from Teams, go to Calls and from the dial pad, enter the number of the person you want to reach. Then click CallTo call using someone’s name, go to Calls and from the dial pad text box, type the name of your contact.To make group calls, ...

Remote Help (MacOS) - Bomgar Instructions

Steps for All Users: Go to https://4040remote.taylor.edu/. Click the link labeled "___depends which agent is requested/helping the client__". Run/Open the client software that will be downloaded. You may need to approve a security prompt by clicking Run. The session should appear shortly...