General Troubleshooting Tips
If you are unable to access the Internet on Taylor’s campus, you should follow the following steps to find several common sources of problems.
DHCP and DNS Settings
From the Start Menu, select the Settings button. Then select the Network & Internet button.
Select Change Adapter Options.
Proxy Settings
From the Start Menu, select the Settings button. Then select the Network & Internet button.
Select Proxy from the left side of the screen.
To check whether you have a proxy enabled in Firefox, follow these steps:
Type about:preferences into the address bar in Firefox.
Click the Settings… button at the bottom of the page under Network Settings.
Microsoft Edge and Google Chrome automatically use the system proxy settings. If you are having difficulties using Microsoft Internet Explorer, we recommend switching to a more modern browser.
Network Registration Settings
When you first connect to Taylor’s network, your computer may automatically bring up the registration login page. If this does not occur, you may access it by going to https://packetfence.campus.tayloru.edu/ in a browser.
If you want to check whether your device is currently registered, you may also use the same link shown above. The page will show a message above the login fields showing if and to whom the device is registered.
If you need to unregister your device, you must contact IT for assistance (765-998-4040 or 4040@taylor.edu).
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