How to add a Shared Mailbox in Outlook for Windows (Office 365)

Shared mailboxes can be added to Outlook for Windows using the procedure below


  • Open Microsoft Outlook and choose the File tab in the ribbon.

  • On the Info page , click on the Add Account button.

  • Enter the E-mail address of the Shared Mailbox, Once the shared mailbox email address has been filled in click on the Connect button.

  • In order to access the shared mailbox, you will need to authenticate using your own account. ¬†On the screen asking for the shared mailbox password clock on the Sign in with another account link.

  • Login with your Taylor credentials (email address and password).

  • Once you have successfully logged in with your Taylor credentials you should see the following screen
  • Restart Outlook and the shared mailbox is ready to use.

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