Taylor University

Parking - Pay or Appeal a violation

Pay a violation All faculty, staff, students and visitors are expected to follow the parking regulations at Taylor University and pay any violations received. To pay a violation on your account, click on the Payments tab and follow the instructions to pay for the violation. Important note, any ...

How do I get a file restored to a fileshare?

IT assistance is needed. Please contact us. When you contact us, we will want to know: The location of the folder: \servername\fileshare\folder\subfolder\etc. The name of the file (or as close as you can remember it) The approximate date that you last modified it

How to solve Banner Authentication Issues?

If you are having issues accessing Banner or receive the message “User not authenticated” while using Banner, please follow the steps below: Sign OUT of Banner Clear your web browser cache/cookies - https://helpdesk.taylor.edu/help/article/261091 Sign back in to Banner

Using Respondus LockDown Browser in Brightspace

Create a quiz in Brightspace. Go to the area where you want the quiz. Click on Create New. Click on Quiz. Create your quiz. Go to Activities & Assessments and choose Quizzes. Click on the LockDown Browser tab near the top of the page You will see your quizzes listed, and whether ...

How do I access my email via Outlook Web?

Open Internet Browser Go to Office.com or Outlook.office.com Sign in with your Taylor Credentials, e.g., firstname_lastname@taylor.edu You will need to use your password and potential authentication On the left, click “Outlook” Alternative Solution: Seach Outlook.com and sign in with your ...

Issues with Blackboard and Safari

If you are experiencing authentication issues with Blackboard while using Safari, you may see the following popup when attempting to access documents or 3rd party tools with Blackboard:Please check the settings in Safari to make sure the “Prevent Cross Site tracking” option is turned off. When t...

Where is the Online Application Portal for prospective students

Have you already started your online application to Taylor University?You can check the status of the application and finish uploading resumes, references by visiting the application portal:https://tayloradm.force.com/App/Admissions_App_LoginIf you are having trouble logging into this site, pleas...

How To Update FortiClient on macOS

*IF YOU NEED TO INSTALL FORTICLIENT ON A PERSONALLY-OWNED COMPUTER OR DEVICE, PLEASE CLICK HERE: https://helpdesk.taylor.edu/help/article/289763 For Taylor-Owned Macs: Open Taylor University Self Service portal: Scroll down and click Remove FortiClient. This will automatically reboot your ...

Firefox - Disable Enhanced Tracking Protection

Enhanced Tracking Protection is a new feature in latest versions of Firefox; it is being automatically enabled so users won't realize it has been turned on after an update. Unfortunately, we are seeing that multiple pages in Banner won't load properly when this feature is enabled. To disable it: ...

Using the Edge Browser to Access Copilot and Other Microsoft Applications

Download the Edge browser to your computer. Make sure you are logged into Microsoft. Your photo will appear in the top left corner of the browser. Open a new tab and you should see the Taylor University logo and the waffle menu (9 dots): When you click on the waffle (9 dots) you will have access ...