Adding a shared mailbox with it's own Outlook profile
To add a second, fully independent profile for an account (either a delegated user mailbox or shared mailbox), do the following
- Open Control Panel
- Open Mail
- Click Show Profiles
- Click Add
- Give the profile a name
- Choose Manual setup or additional server types
- Under Microsoft 365, enter the name of the mailbox you'd like to add
- Click Next
- Click Finish
If you want to set a default profile, choose one on the Mail screen:
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