Common Student Questions

How do I register my game console or other device without a web browser (TV, Apple TV, etc) on the Taylor University network?

To register your game console or other device without a web browser on the Taylor University network: Open a browser on your computer or mobile device. Go to https://packetfence.campus.tayloru.edu.  Once you log in, you will see all of the devices you currently have registered on the Taylor U...

My account shows I have enough money to print, but WebPrint tells me I do not.

If your balance is surrounded by parentheses ( ) this means that the balance is negative and you will need to add money to your account online using a credit card by logging into the following link:https://print.campus.tayloru.edu:9192/app?service=page/ExtnTouchNet

What kind of personal computer should I purchase to use at Taylor University?

You can find a personal computer purchasing guide prepared for students, faculty, and staff by Information Technology at Taylor University at this link. This is a general guide for personal purchases, not for official university purchases for faculty/staff.What kind of computer should I purchase ...

Where can I print or make copies as a student?

Students have multiple options for printing and copying on the Taylor University campus. Personal Printers Students may bring their own printers to the residence halls and apartments. IT discourages the use of wireless printers as they can cause interference with other wireless devices. If you ha...

How do I access the Taylor University wireless network as a student?

Taylor University requires all devices to register with the network in order to use online resources. There are two separate wireless networks. Students with a Taylor username and password should connect to Taylor Secure. Please see this page for instructions - links are available with steps to c...

How to Request a Network Port Activation

All academic, administrative, and residential buildings on campus should have good wireless coverage. However, sometimes you may find you need a wired network port to plug in your computer, game console, or television. All residence hall rooms, classrooms, and most offices around campus should ha...

How do I release a print job sent to CampusSecurePrint on a Konica MFP?

If you have submitted a print job to the CampusSecurePrint queue or wish to make copies or scan a document at a Konica MFP, then... Walk up to a Konica MFP available to you.  Swipe your Taylor University ID Card (or Log In with your PaperCut ID). * If you do not remember your PaperCut ID, you ca...

Information Technology Checklist for New Students and Parents

For information before coming to Taylor, see our main website here for new student tech guide.Continue below for help in setting up your account accessHave this information before you begin Student ID Number Taylor University Email Address and Password Parent or Guardian Email Address H...

How do I scan a document from a Konica MFP?

You can scan a document using a Konica multifunction printer and have the file sent directly to your email or OneDrive storage. To do so, follow these steps: Walk up to a Konica MFP available to you. Swipe your Taylor University ID Card (or Log In with your PaperCut ID). * If you do not remember...

How to set up OneDrive

Your Taylor University Microsoft 365 account includes 5 terabytes of storage on OneDrive, a cloud file synchronization service. This storage can be used for individual storage needs, sharing files, and collaboration within Microsoft 365.Please follow this guide to set up your OneDrive account on ...

How to Log into Single Sign-On

Taylor University offers a variety of online resources, such as Blackboard, Portal, and Office 365. To prevent our users from needing to keep track of multiple usernames and passwords for those services, we provide a single sign-on page that allows access to those services using your university a...

Checking Network Registration Status

If you are unsure whether your device is registered on Taylor's network, follow the steps below to check your current status: Connect to desired network (wired or wireless) Open a web browser (i.e. Chrome, Safari, Edge) Navigate to https://packetfence.campus.tayloru.edu On this page you will...

How to register devices that have Covenant Eyes installed?

As of Spring 2022 we have been able to successfully allow use of Covenant Eyes on our network. The one caveat we have found is that devices aren't able to be registered with the standard process. Instead, please do the following: Locate MAC address of the device with Covenant Eyes installed(How...

How to add your Taylor University email account to Apple Devices (iPhone, iPad, etc.)

After Office 365 Migration or have an Office 365 Mailbox:Note: The directions below are regarding the default mail application and not the Outlook Application.  If you are looking for directions on how to Add your Taylor Mailbox to Outlook on Apple Devices - Click Here How to add your Taylor Uni...

How do I install/download Microsoft Software Applications? (Office 365)

Office 365 Software Applications Checking the Version of your Computer (Windows PC Only) Please check the version of the computer before doing this step.  On the Task Bar at the bottom, you will see a magnifying glass. Search About Your PC Scroll down to Windows specifications Look at th...

Accessing an Unofficial Transcript (Current Students)

Students who are currently enrolled in classes can access an unofficial academic transcription by logging into myTAYLOR. Once you are logged in, TOWER will use your current credentials and you shouldn't be prompted to enter a user ID or PIN.Here are the steps for accessing an unofficial academic ...

11x17 Printing - Zondervan Library

11 x 17 Printing - IT Helpdesk (Zondervan Library) Log into a Taylor-owned HP computer (in the Zondervan Library) with your Taylor Credentials  Open your document in the software application, e.g., Word or Adobe  For Word: Go to File Tab on the top left corner  For Adobe: Click Print Cli...

Permanently Map Network Drive - Mac

Made with Scribe  1. To connect to the network drive, go to "Go" 2. Click "Connect to Server…" 3. Enter the name of the file share you wish to connect to, then click Connect: 4. Open "Finder" 5. In the Menu Bar, open "View" 6. Click "Show Path Bar" 7. Open the network drive you ...

Parking - Login & Add Vehicles

Please see instructions below on utilizing the online portal for parking permits, violations, and appeals at Taylor University. The IT Helpdesk can assist in the functionality of access the system - if you have a complaint or problem with a citation please follow up with the Office of Campus Poli...

Parking - Obtain Parking Permit

Follow the steps below to obtain a parking permit (You will need to add a vehicle first) Once your changes have been saved, go to the Permits tab and click on the permit you want to obtain. Once you ensure that the permit information is correct, select Reserve Permit Select Continue to ...

Parking - Pay or Appeal a violation

Pay a violation All faculty, staff, students and visitors are expected to follow the parking regulations at Taylor University and pay any violations received.  To pay a violation on your account, click on the Payments tab and follow the instructions to pay for the violation.  Important note, any ...

Wi-Fi in Delta Apartments

For students living in Delta Apartments starting in the Fall of 2024, wi-fi is provided but is not a part of the University's main network. The network is: Wi-Fi Network: Delta Apartments Wi-Fi Password: available by contacting Helpdesk

Taylor Secure - Connecting on Android

For students, faculty, and staff, we recommend that you connect your personal devices to Taylor Secure. To connect to it from an Android device, follow these steps:1. Choose Taylor Secure in Wi-Fi settings.2. Under Identity enter your Taylor username, and under Password your Taylor password: 3. U...

Taylor Secure - Connecting on Windows

For students, faculty, and staff, we recommend that you connect your personal devices to Taylor Secure. To connect to it from a Windows PC follow these steps:1. Select Taylor Secure under available networks:2. Enter your Taylor username and password, then click OK3. Click Connect to finish connec...

Taylor Secure - Connect on macOS

For students, faculty, and staff, we recommend that you connect your personal devices to Taylor Secure. To connect to it from a Mac, follow these steps:1. Select Taylor Secure under available networks:2. Enter your Taylor username and password, then click OK:3. Click Continue to finish connecting...

Taylor Secure - Connect on iPhone

For students, faculty, and staff, we recommend that you connect your personal devices to Taylor Secure. To connect to it from an iPhone follow these steps:1. Select Taylor Secure under available networks:2. Enter your Taylor username and password, then click Join3. Click Trust to finish connecting:

Taylor Secure - Connecting on Chromebooks

For students, faculty, and staff, we recommend that you connect your personal devices to Taylor Secure. To connect to it from a Chromebook follow these steps:1. Select Taylor Secure under available networks:2. Under Server CA Certificate, select “Do Not Check”:3. Scroll down further and under Ide...

Print to PDF on an Apple computer

How to Print to PDF from Word (MacOS)   1. Click "File" 2. Click "Print..." 3. Click "Page Range" 4. Click this text field and type which specific pages you want to print 5. Click the PDF button 6. Choose the destination 7. Click "Save" This will save a new PDF file 8. Uploa...

How to Print One Page From a PDF (students)

Unfortunately, PaperCut doesn’t offer the option to print specific pages from a multipage document via web print. However, you can create a copy of your document with just the pages you need and then upload that version.For instructions on how to save specific pages from a multipage document on a...

Adding a Proxy in Tower

Made by with ScribeIntroduction - Taylor University’s TOWER Proxy provides your parent or guardian on-line access to your academic information. TOWER Proxy gives you, the student, complete control of the process and allows you to authorize anyone with a valid e-mail address on-line access to your...

Adding an Authorized User in TouchNet

Made by with Scribe In order for your parent/guardian to access your student billing information, including to help pay your bill, they must be added as an authorized user for your account in the system. This is separate from proxy access for grades (Tower). To add a Touchnet/billing proxy, follo...