Remote Help (Mobile) - Bomgar Instructions
- Download BeyondTrust Support
- Type https://4040remote.taylor.edu
- In your email, there should be a session key that the agent has given you.
- Note: You will have to start the session with “Screen Broadcast” at the top of the screen
- Second Note: You will have to always go back to the application to see the responses from the agent for directions, as the agent cannot control the screen.
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