How do I change or reset my password?

The Password Reset Portal works by sending a PIN to the Permanent e-mail address you have listed in TOWER. This email address should be a third-party (non-Taylor) email address to which you have access. For example, addresses ending in,, or would all be valid third-party email addresses. We advise against using an email address provided by a former employer or educational institution, as those organizations may remove your access in the future.

If this is your first time changing your Taylor password, please review the following articles to make sure your account has been updated with the necessary information to successfully reset your password.

Changing Your Password

To change or reset your password, please visit

  1. Enter your username in the Username field, then click NEXT.

  1. A Temporary PIN will be send to your third-party email address. The email message will come from Enter the PIN on this screen, then click NEXT. As a reminder, your third-party email address will display on the screen briefly. You will have 10 minutes to complete this step.

  1. You will now be prompted to enter a new password.

Remember the University’s password complexity requirements:
- The password must be different from your previous passwords.
- The password must be at least 8 characters long.
- The password must contain at least 3 of the following: uppercase letters , lowercase letters , numbers , and/or symbols/punctuation.
- Must not match passwords that have been compromised as part of an Internet data breach.

We recommend using a passphrase or a sentence, as they should meet complexity requirements while being easy to remember.

See other articles in Troubleshooting.